We're always here to help. On this page you can find answers to some of the questions we get asked most often. If you can't find an answer below please ask a question.
How do you calculate prices?
We are a trade mill. All our products are manufactured in house.
We have built in a tailor made pricing system, produced by a specialist programmer. The system has been built over the past seven years with ability to calculate the variables involved, calculating short and long runs and allowing for in stock items to be worked out from a long run price.
Should you be ordering moulding that is not stocked and you want a small quantity, the price would include setting up a machine to run. If it is one of our mouldings we stock (in our top 100 best sellers) we would allow for it to be put into stock, so you would only be charged for the short run that you are ordering. Also the price reduces the cost per metre on the quantity of a long run.
For all prices, the main bulk of it comes from the initial setting up, which is a detailed process that can take a few hours, once we are set up, we can run from 1m to 1000m and the longer the run, the more cost effective it becomes for you. In simple terms, the higher the quantity that's ordered, the price per metre reduces.
Can you send out samples?
All samples must be ordered through our website, samples are available of our top 300 bestselling mouldings. If it does not show available as a sample, then you can download a PDF or CAD file to see the full-size profile.
There is a small charge for samples sent out this is for packaging and carriage as the samples themselves are on free.
What type of timber do you supply the mouldings in?
We stock mouldings in best grade Southern Yellow Pine, Tulip, Sapele and American white Oak. mouldings available in other timbers, these would need to be machine to order, so there is a minimum order. Walnut, European oak, beech, Ash, Accoya, Iroko and maple.
Can I get less than the minimum of a machined to order moulding?
Machined to order moulding. That is not stocked
1. Locate the tooling from our library.
2. Set tooling in cutting blocks.
3. Breakdown to re-set a 6 head moulding machine.
4. Run 1 - 3 test pieces and tweak settings until the profile is correct.
5. Fork lift timber from store.
6. Pass the timber through the moulder and use a final back up length.
We suggest for small quantities use and in stock item.
Can I get less than the minimum order quantity it states on the website if the profile is in stock?
As this is a trade website the minimum order stated is the least amount we are able to wrap pack and send.
What lengths can I order?
Stock items you can choose from the drop down box for lengths available. Machined to order generally will be between 2.4 and 3.6.
I want to order architrave, can you supply to size of lengths?
Please provide your cutting list and allow on your order approx 15% wastage on you cutting list.
Do you provide your mouldings primed?
We do not provide a priming service, we send out our mouldings clean and ready for your finish.
How are the mouldings delivered?
We send on an express courier service, which is tracked and is able to take up to 3.6m lengths. All mouldings are packed in a protective wrapping. We can deliver all around mainland UK.
Can you make your online profiles smaller or larger than the specified size on the website?
The profile would stay the same. We can alter the height of skirtings. Some alterations can be made to other mouldings. Please send a bespoke enquiry
and choose 'based on a WRP profile"
Do lengths vary between the different timber types?
Yes lengths will vary between different types of timber. We will confirm lengths on order.
Is your bespoke service a longer lead time than your online profiles?
This depends on the profile/s and the quantity metre run. We aim to keep the lead time at efficient 8-10 working days from order. We will confirm lead time on enquiry.
How do I measure our existing moulding so I can get it matched through your bespoke service?
The best way to be sure is to take off a small piece and send it to us in the post. Even if it is in a few pieces we can get a very close match.
If you cannot remove an existing piece of moulding then you will need to make a profile drawing of it with accurate measurements labelled on the drawing. Fill in our bespoke enquiry form.
Do you make the mouldings or are they imported?
All mouldings are machined in house. We do not import any of the mouldings.
If we are plastering a wall, can we put mouldings on when it’s not a dry atmosphere?
It is not recommended. When you have wet walls or a damp atmosphere there is a high chance of the timber bowing, cupping or even splitting because it will absorb moisture. Then at a later date when the heating is switched on and the timer dries out, it can cause problems. It is always best to prime or seal both sides of the timber before fixing.
Can the mouldings be made from MDF?
We pride ourselves in our solid natural timber which gives a superb smooth finish. We do make a few mouldings from MDF - they are just very simple shapes because the finish of the profile would need to be sanded and it is not as hard wearing. We would recommend using timber for the best finish.
The rosette size that you recommended is 5mm larger than the architrave width. Is there any reason that you suggest this protruding?
The reason we advise about 5mm bigger on width and thickness is because over time it will shrink. If you leave the width the same size, it will cause distortion and one side being smaller than the architrave.
We are thinking about having a two part skirting made, where would the joint be? My client is worried the hoover will open up a joint if low down. Looking how your other skirting are made it looks like the joint is at the very top near the profile, is that correct?
This is a two-part moulding, which means there is more stability as they are grooved, they are not glued when fitted to allow movement. It will also be towards the top of the moulding, so it won't be low down.An example drawing so you can see what we would do.
My order arrived safely, except that one of the 12 lengths is warped. The deflection in the middle is about 20mm. The other lengths are reasonably true although one or two others have some "deviations"
Please note that solid timber is a natural material and every measure is taken to send out the best quality we can. All of our mouldings are checked in the machining process and before they are wrapped, slight distortion is acceptable.
When fitted it can be flexed to be straight, this is general practice in the trade. It is not possible to guarantee perfectly straight lengths.
Why do you put grooves in the back of your skirtings?
Relief grooves are machined into the back of some larger mouldings, this reduces cupping and distortion. Also this helps the fitters to fix snug to the wall after glueing.
What can I find with the search feature?
Search is sometimes the quickest way to find what you are looking for. Type what you are looking for into the search box at the top and hit the enter key
or click on the green magnifying glass button.
Things you can search for include:
– Profile name or words in the description
– Timer type e.g. oak
– Profile type e.g. Scotia, Ovolo
– Category e.g. Architrave
Can your Mouldings be used externally.
Yes, when using Southern Yellow Pine, they can be used externally. It is always advised that you treat the timber with a preservative application, prime it, then paint.
Alternatively, we can price to machine our mouldings in a hardwood such as Sapele and American White Oak. Also in Accoya.
Accoya has become more popular for an external timber as it has been treated in a way that gives you more durability. The treatment stops movement, so after it has been painted we have found that there is no cracking or distortion so the lasting is superb. At an extra cost we believe it is fully worth investing in this timber.
Do you sell your mouldings over the counter at your workshop?
Our Showroom is our website you can view all our profiles online and order samples through the website. After you have placed your order we will get it to you safe and sound, we currently offer a delivery only service.
I have sent a sample of an existing moulding to be matched and would like the sample returned to me is this something you can do?
If you would like your sample sent back to you, prepaid postage must be supplied with your sample in order for us to return it to you.
Are the moulding section sizes given the finished sizes.
Yes the drawings on the web site are all finished sizes.
You recommend having an Architrave thicker than the skirting, is there a standard amount thicker you would suggest?
Yes, we recommend this as it is a very good detail and can make fitting easier. We would say allow 4mm between the thickness of the skirting and the architrave.
Can you provide samples for profiles outside of your top 300 best sellers?
We are a small and busy team it would not be practical for us to set up the machines to run a sample of a moulding outside of our large range of best sellers, the number of profiles on our website are growing each time we produce a bespoke. It is hours of work just to produce samples.
Here is the procedures below to run a moulding:
1. Locate the tooling from our library and check the blades are sharp.
2. Set the tooling in the cutting block and measure for setting.
3. Breakdown and re-set on one of our 6 head moulding machines.
4. Run from 1 - 3 test pieces and tweak the manual settings until the profile is correct.
5. Pull out the metres required from our timber store the correct thickness timber generally by fork lift.
6. Pass the timber through the moulder and use a final back up length of timber to ensure the last length of your order will not be spoiled.
We understand that you may need a better idea of the size and shape of the profile. If the moulding you are looking for is not available as a sample, you can either download a PDF of the drawing (please print on A4 and actual size) or if you have access to AutoCAD, you can download our full library of profiles.
Can I drop off my sample to you?
We have no facilities to take drop-offs of samples.
I have changed my mind about a product, do you have a returns policy?
HOW TO RETURN ITEMS
Goods must be returned within 14 days from the date you received them. To be eligible for a return, your item(s) must be unused and in the same condition that you received. Your item(s) must be in the original packaging or re-packed to the same standard. Please include this form upon return in the pack and e- mail a completed version. We will then organise collection.
Once we receive your item back, we will inspect the item(s). We will notify you within 3 days upon receipt to inform you of a refund.
If your return is approved, we will initiate a refund to your Credit/Debit card (or original method of payment.) You will receive the credit within a certain amount of days, depending on your card issuers’ policies.
Delivery costs are non refundable. If you receive a refund, the cost of delivery will be deducted from your refund, this will be our standard delivery charge. There is also a handling and re-stocking charge of £25 +VAT per pack.
Non-returnable goods are those that are not in stock and have been machined to order or are bespoke items we have made for you. Other items that are non- returnable are those that have been painted, primed or treated in any way, as we cannot sell these on.
Please refer to our full terms and conditions for more information
What length are the samples you send?
Samples are 200mm in length and are in Southern Yellow Pine.
Why am I paying VAT on delivery charge?
We send all of our deliveries via express national courier. They charge us by weight and distance and send us a driver daily for collection of our mouldings and distribute them out from the hub to the local depots. All non-Post Office delivery charges include standard rate VAT.
can you send out a catologe
We are an online based site, and as such our trade counter, showroom and brochure are our website. You can see all the products we provide on the website.
To get a better idea of the size and shape of our profiles, you can order samples though our website. We stock samples of our top 300 best sellers. For items outside of the top 300 best sellers you can download our CAD drawings if you have access to autoCAD or download and print off our PDF drawings actual size for a 1:1 drawing of the profile. This can be done by clicking on the buttons below the description on the product pages.
I hope this helps, let me know if you have any further questions.
Can i collect for 10 meters
At the present time we have a large range of products, aimed at the trade, the reason trade customers order large quantities hundreds and also thousands of metres on an order, as we have built our structure around our trade customers. All orders are received online and delivered out through our specialist courier as we send most products out in long lengths. We have busy staff dealing with the deliveries and unfortunately we cannot cater for collections as we have no facilities to deal with this.
On our website we offer a minimum order of one product and then you can order one length of another mouldings that is in stock. All of our products are manually hand packed as all orders are of different quantities.
What moisture content is the timber when you machine it? I am considering order a quantity of timber but was worried about cupping.
Our timber mouldings for intended for internal use though can be used externally as well, the moisture content is generally between 10 to 13%. Cupping generally occurs in wide and thinner type material as you can see on our website the wider mouldings are generally into parts. This is to reduce the risk of cupping . We also with some of the profiles put relief grooves in that reduces the stress on one side.
I'm trying to replace around 1m of fine beading on an old cabinet. It's close to Bead B748. I know you don't supply small lengths, could you tell me if any retailers have bought this so I can buy from them? Many thanks, Ady
We don't have any stockists, we sell direct from our workshop to customers.
Hello. Just wondering with the bolection moulding if a smaller rebate can be cut into them.
Please fill in our bespoke enquiry form. We will then reply back to you with an estimate.
Can I place an order over the phone.
We encourage to order through our website. All prices are trade and discounted with the higher quantity.
i need three sets of architrive what lengths should i order
If the architrave is in stock you can choose from lengths in the panel. If they are not in stock and we need to machine them generally we can supply in 2.4m. Windows or double doors could be in 3.6 meter Lengths. If there are specific Lengths you're after then you can call us to see what we can offer.
would you recommend sanding and priming your southern yellow pine before painting ?
I would suggest that you look into the paint suppliers recommendation. As this does depend on what type of paint you will be using on the Timber. If it's used for internal it's not necessary to prime. The mouldings we send out just need a light sand down if any.
Where r u based.
We are an online company, we have no trade counter or collection. As our customer base is across the whole of the UK.
I'm looking to order 38 lengths of Ovolo window beading in pine, but as I was about to pay I noticed it said 2.1m lengths. Is this correct and are 2.4m lengths not available?
The lengths we show are accurate, you can also check this with the total metres. It calculate the exact amount. When we run low on the meterage in stock we will make new stock and could be longer lengths available.
Do u sell torus skirting, or is it only mouldings and architraves? Thanks
Hi thank you for your question, you can filter the mouldings from the homepage to popular search names, Torus is one of them. Hover over profiles and the drop-down list will show, click on the one you wish to see.
Where can I find shipping prices?
Enter the quantity of all products and add to the basket. Go to the cart and enter your delivery address and the website will automatically calculate for packaging and delivery. Only to UK mainland.
Do you deliver to the Isle of Wight?
Yes we do, you can order through our website.
Can you cut to size and do mitre joints
All of our mouldings are left in lengths for customers to cut. We do not offer a pre-cutting to size or mitring.
DO YOU DO CREDIT ACCOUNTS
We are an online site and have built over the years a large amount of customers without offering credit account. We do realise this is a bold move on our part, as it's a way to perform the most cost effective production method, giving a guaranteed no bad debts and ultimately producing high quality Mouldings for the lowest price.
Can you guarantee next day delivery?
From the date of your order, in-stock mouldings typically arrive within 2-5 working days.
We send all of our consignments out on an express service. Because we send large packs they can sometimes arrive next day from dispatch though it is not guaranteed.
Do you offer guaranteed next day deliveries?
Because of the lengths we send we are unable to offer a next day delivery. All of our deliveries are sent on an express, they are between 2 to 5 working days at the moment, this varies depending how busy the courier company is.
Sales Can you advise cost of 12.6 meters of B712 moulding plus freight to Kalgoorlie West Australia
We deliver to the UK mainland only.
If I send you a photo of my moulding I need, can you tell me if you have a close match?
We understand it is time-consuming to search through the website and all of the mouldings. What we have done is sectioned the profiles into different groups, you can identify into groups such as picture rail, shape names, at the top of the page you can also organise the mouldings into width, after you found the profile that you think is approximately correct, you might have a size drop-down, if there is multiples of that moulding. Then when you feel you have found the correct moulding you can download the PDF and print it off full-size, if you are able to work with CAD drawings you can also download this.
We are limited in the Office to deal with orders and deliveries only, if you cannot find the moulding you are looking for then there is an option for requesting a price as a bespoke.
Generally we say to make a bespoke moulding only becomes cost effective when we are running a substantial quantity, in excess of 100 m after that the price per metre is reduced constantly with the higher quantity, due to the tooling and machine set up involved. The cost of a moulding under 10m could generally go over £400/£800 being £40/£80 per metre. At the 200 meter run bespoke this could reduced to £6/£9 per metre.
I need a small quantity of a moulding you have not got in stock you're showing its machined to order and seems expensive.
As you are ordering a small meterage, the cost reflects the setting up of the machines. There are several manual procedures and is very time-consuming in setting a machine also running test pieces measuring and resetting tweaking the machines. Once this is done we can run 10 m in a similar time to 150 m machines run at a rate of 10m to 30m per minute.
What we done is to hold stock of 150 different profiles running higher quantities and this reduces the price for a small amount. We suggest for small quantities that you try and search on our website our in stock moulding. Our mouldings are set out in different categories and also in shape forms that you can search for through our website.
How do I find my previous orders?
Go to our website wrp-timber-mouldings.co.uk log into your account.
You will see all of your previous orders to date.
I need just 6m of a bespoke moulding, What is the aproxemate cost?
Generally we say to make a bespoke moulding only becomes cost effective when we are running a substantial quantity, in excess of 100 m after that the price per metre is reduced constantly with the higher quantity, due to the tooling and machine set up involved. If your mouldings must match we can price these. Fill in our bespoke enquiry form.
The cost of a moulding under 10m could generally go over £400/£800 being £40/£80 per metre. At the 200 meter run bespoke this could reduced to £6/£9 per metre.
If you go to our website you can search different types of profiles and all of our mouldings have CAD drawings, also download a full-size PDF and print it off. Another option is you can request hard samples that we sent through the post, there is a small charge for this.
Are you able to machine moulding B938 with dimensions of 15mm x 33mm?
This would need to be a bespoke moulding and only becomes cost effective when we are running a substantial quantity, in excess of 500m after that the price per metre is reduced constantly with the higher quantity, due to tooling and machine set up involved. Fill out online bespoke enquiry. https://www.wrp-timber-mouldings.co.uk/contact/bespoke-enquiry
Also login create an account if you've not ordered to us and we will send you a estimate.
We are based in Belfast and i would like to order some of your picture rail moulding (P170). Your website says this is not possible but then you say you deliver throughout the UK. Would it be possible to order this and arrange delivery?
We deliver to mainland UK only.
UK mainland courier services do not include parcel delivery to places that are not on the main island, like the Isle of Man, the Channel Islands, the Isle of Wight, and the Isles of Scilly. This also includes Northern Ireland, and remote areas of Scotland.
Hey we want to get some timber delivered. We were wondering if you are delivering the week before Christmas?
Quadrant Profiles do you do these in Siberian Larch
If the order is over 500 m we would look into it. If not revert to timbers shown on the profile.
Can I have a trade discount because I am making a large order?
Our website calculates live trade prices for the quantity you are ordering, price per metre reducing with a larger quantity.
Add your items to the cart and enter your delivery address to calculate your total cost including delivery.
Not able to make payment through website with card?
Make sure the postcode entered in the card payment is exactly the same as the address stored against your bank account. Otherwise your bank may reject the payment. Unfortunately this is not something we have control over.
You may wish to try a different payment card, and also you have the option of using PayPal.
I need a small quantity of bespoke moulding
Bespoke moulding only becomes cost effective when we are running a substantial quantity, in excess of 100 m after that the price per metre is reduced constantly with the higher quantity, due to the tooling and machine set up involved.
want to order samples
Samples are ordered through the website, available from our top 300 bestselling mouldings. You can find the link to order a sample on the page for the moulding in question. If a sample is not available you can download a PDF or CAD file to see the profile full size.
There is a small charge for packaging and carriage.
How long for machine to order
When mouldings are machined to order they are generally delivered within 9-12 working days. We send all of our consignments out on an express courier service. For larger orders (typically over £3000) we may call you to arrange delivery.
Do you do trade accounts
We provide an online service and we do not have customer credit accounts. Performing the most cost effective production method and ultimately producing high quality mouldings for the lowest price.
Just made and order one has to be machined and one is in stock, can you send moulding in stock first?
Once an order has been placed if one part of the order needs to be machined and other mouldings are from stock we dispatch the whole order once all parts are ready to be delivered.
Can you cut the mitres for me
We supply all of our mouldings in lengths for you to cut. It is normal practice for carpenters to to cut or scribe to length.
Hi i am looking for a rail and am looking at P930 or D880. The only reason i am putting a rail is to break up the grey colour with white on the top part of the walls. Would a dado rail instead of picture rail work as its purely for aesthetic reasons?
Yes, although we have categorised and mouldings into areas where they can be found on the website, all mouldings can be used for multiple purposes.
Hi would it be possible to have free delivery over a certain amount?
Some companies build the delivery cost into their price. We found this being unfair as some people were paying for higher prices. We built a fair delivery cost as to the Weight and distance from our hub. As we send large bulky items they are costly and we work out the most cost-effective way for the quantity. This has been built into our pricing system on the website.
Hi. I have a shopping basket of 18mtrs of d880 from your current stock.
Was just about to check out and the delivery cost came in nearly as much as the timber... is this normal/standard for delivery to HA1 3QS. Thanks 07798848278
We pay a high charge for delivery of mouldings as they are all in long lengths and courier companies generally will not take these size packs, there is only a couple of courier companies that handle, the price we show on our website is not loaded at all.
As we work generally for the trade we send out large quantities, if you are only after a small quantity the cost is as shown on our website. Also none of our items are pre-packed as they are randomly ordered so packaging and delivery is all included in this price.
Do you do ring / curved mouldings?
Curved mouldings are bespoke made. Normally in sections to make up a circle.
can you let me know if you have stock of a moulding?
Enter meterage required, choose lengths. If you are requiring more than what is in stock then it will show as machine to order.
Looking for a specific timber moulding
Enter timber type in search box, mouldings shown in stock and machined to order.
Moulding i'm looking at has a minimum of 21m?
Our extensive library offers customers mouldings not stocked. The option is offered though the minimum is required. If you are after less, look through our in stock.
Can i order southern yellow pine mouldings
Internal use for staining or painting, Tulip is an excellent product, we have transitioned over from using Southern Yellow Pine to using Tulip wood. If you are using the timber externally the option would be to use hardwood.
Do you supply to any stockists
We manufacture and sell direct from our workshop out to customers.
How do I change my email address?
You can change your email address by logging in then clicking on your account name in the top right corner, then clicking 'Manage your account'. Here's a link to the page you need: https://www.wrp-timber-mouldings.co.uk/account/manage
I would like to send over an enquiry via email. Is this possible please?
Please go to the help centre here is the link. The website has been built to handle answering questions and assist you in many different ways. https://www.wrp-timber-mouldings.co.uk/help-centre