Returns

Returns are subject to our Returns Policy. Please refer to Section 5 of our Terms & Conditions.

Items must be returned within 14 days of delivery and be unused as received. Items must be re-packed to same standard. Machined or bespoke mouldings are non-returnable.

Note that delivery charges are not refundable. Occasionally returning outweighs the order value.

The is a standard collection charge for returns which is same as the original delivery charge. There is also a handling and restocking charge of £25 + VAT per pack. For large orders – over £1,000 net – you will be charged 20% on all goods returned to us for restocking.

If you would like to make a returns request download this PDF (Word version here), complete the form and send it to the email address shown.

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